Being a RedShirt means providing one-on-one support—helping our members get answers to their questions and feel more confident.
For over 45 years, our Western New York roots have shaped how we support the health and well-being of our communities.
You’re not just a plan number. You’re our member, our neighbor, and someone we’re here for.
“When you listen first, people trust you.”
—Raby, Independent Health Foundation RedShirt
Getting the right answer starts with understanding you. Our RedShirts take the time to listen so they can help you move forward.
From simple questions to complex situations, a RedShirt is here to help.
For more than 45 years, we’ve been part of Western New York—helping our neighbors get and stay healthy.
“We help Western New York stay active.”
—Michelle, Independent Health RedShirt
We believe quality isn’t just a rating—it’s how we treat you every day. These recognitions reflect our deep commitment to our members.
9 out of 10 of Independent Health’s members would choose us again.1
WNY’s only health plan to achieve 5 stars on Medicare HMO plans for 2026.2
Rated 5 out of 5 in NCQA’s commercial Health Plan Ratings from 2023 – 2025.
Recognized by U.S. News & World Report as a Best Medicare Advantage Plan in New York for 2026.
“Helping means being there when it matters most.”
—Javett, Independent Health RedShirt
1Independent Health’s Commercial NYSHIP Voice of Customer 2025 survey results.
2Every year, Medicare evaluates plans based on a 5-star rating system. Independent Health’s PPO plans received 4.5 stars for 2026.
